ABOUT ANTIQUES
Chinese/Asian antique furniture are made of solid wood. They have marks, cracks, uneven surfaces, scratches and sometimes splits and peels due to movements of solid wood reacting to climates. These are not defects. During restoration we painstakingly preserve a piece's patina in keeping with its integrity.
Tibetan and Mongolian furniture, even though some are new, have similar conditions due to the fact they are one of kind pieces, hand made by folk artists and craftsmen, without the wood drying and conditioning equipment available to furniture manufacturers. Dramatic climate change from Tibet to America also contributes to the splitting of solid wood on furniture.
We at EASTERN LIVING take pride in presenting our antiques and introducing them to you with the best of our knowledge. All quoted age and dimensions are approximate. Price is for each piece unless the title says "pair" even if the photo shows 2 items together.
PICKUP AND SHIPPING
All items are physically located in Ventura County, southern California. Shipping fee will be refunded for self pickups. Please email for pickup address.
Local delivery is available. Please email for delivery fees.
We make great efforts in preparing your purchases for shipping. All items will be inspected, cleaned and applied necessary touch ups. Depending on the item, a coat of protective oil or wax might still be present upon arrival. Small items are shipped within 3 business days, furniture 7-12 business days.
Shipping is done through USPS, UPS ground and Light Freight Carrier. Large furniture and stone sculptures are shipped via Light Freight Carrier. Crating can be requested for an additional fee, otherwise large items are shipped on pallets and delivered curbside. White Glove Delivery is available for an additional fee. Transition time is 4-6 weeks from carrier pickup, weather permitting, excluding holidays. Delivery dates are estimates, not guarantees.
Full Insurance can be purchased in addition to cost of shipping (highly recommended). Without it, standard maximum coverage is $100 for UPS shipments, and less than $3 per pound for freight shipments.
International buyers please inquire about shipping fees. Custom clearance, applicable duty, taxes, and fees are buyer's responsibility.
DAMAGES
Please thoroughly examine the condition of your purchases upon delivery. All damages during transit must be reported immediately to the delivery driver. Retain a copy of his/her note clearly stating the damages. Photos of damaged packaging and items are required in submitting a claim.
RETURNS
Due to the nature of our business, our store policy is No Returns.
OUT OF STOCK
Almost all of our antique pieces are one of a kind. Out of stock situations happen frequently due to extremely limited quantities (most of time there is only ONE piece available). Please contact us if your desired item is out of stock. Current items are likely to be available again. Antiques vary from each other in details, dimensions and colors. We will do our best to source a similar piece for you.
By placing an order, you agree to this store policy with its entire content